Something arrived chipped, cracked, or just not what you ordered?
We’ll fix it—fast and easy.

WHAT TO DO:
- Email us at support@nailvesta.com
- Include your order number
- Keep the product unused and in its original packaging
- (Photos are appreciated—they help us speed things up!)

We’ll get back to you within 1 business day and arrange a replacement at no extra cost.

Your nails should feel like they were made for you. If the fit’s not quite right, we’ll help you exchange them.

HERE’S WHAT WE NEED:
- The nails must be unused
- Keep the full set, including the toolkit
- Must be in the original packaging
- Contact us within 15 days of receiving your order

We’ll guide you through the exchange process with zero hassle.

We get it—sometimes it’s just not a match. You can return your order within 15 days of delivery.

TO BE ELIGIBLE:
- Product is unused and in original condition
- Complete packaging is included
- Order number or proof of purchase is provided

HOW IT WORKS:
1. Email us to request a return
2. We’ll send you a return label
3. Ship the item back in its original packaging
4. Once we receive and inspect it, we’ll refund you

Refunds are issued to your original payment method. Processing time may vary depending on your bank or card provider.

Just reach out—we don’t do the runaround.
support@nailvesta.com is the fastest way to reach our team.